Privacy Policy

Last updated: August 15, 2025

This Privacy Policy describes how Hapemea ("we", "us", or "our") collects, uses, stores, and shares information about you when you access or use our website at hapemea.com and any related services we provide (collectively, the "Service"). By using the Service, you agree to the practices described in this policy.

If you do not agree with this policy, please discontinue use of the Service.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you voluntarily submit to us, which may include:

Your name and contact details, such as email address and phone number
Account registration information
Messages, inquiries, or feedback you send to us
Payment and billing information where applicable
Any other content you submit through forms or interactive features of the Service

1.2 Information Collected Automatically

When you access the Service, certain data is collected automatically through standard web technologies, including:

IP address and approximate geographic location derived from it
Browser type, version, and operating system
Device identifiers and screen resolution
Pages visited, time spent, and navigation paths within the Service
Referring URLs and exit pages
Date and time of each visit

1.3 Cookies and Similar Technologies

We use cookies, web beacons, and similar tracking technologies to operate and improve the Service. These technologies help us remember your preferences, understand usage patterns, and deliver a consistent experience. You may configure your browser to refuse cookies, though some features of the Service may not function correctly as a result.

1.4 Information from Third Parties

We may receive information about you from third-party services you connect to the Service, analytics providers, or business partners, subject to their own privacy terms.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and maintain the Service
To process transactions and manage your account
To respond to your inquiries and provide customer support
To send you service-related communications, including confirmations and updates
To send promotional communications where you have given consent or where permitted by applicable law
To analyse usage trends and improve the performance, features, and security of the Service
To detect, investigate, and prevent fraudulent or unauthorised activity
To comply with legal obligations and enforce our terms

3. Legal Basis for Processing

We process your personal data only when we have a valid legal basis to do so. Depending on the context, this may include:

Performance of a contract - processing is necessary to provide the Service you have requested
Legitimate interests - processing serves our legitimate business interests, such as improving the Service and preventing abuse, provided these interests are not overridden by your rights
Consent - you have given clear consent for a specific purpose, which you may withdraw at any time
Legal obligation - processing is required to comply with applicable law

4. Sharing of Information

We do not sell your personal data. We may share your information in the following circumstances:

4.1 Service Providers

We engage trusted third-party companies to assist in operating the Service, including hosting providers, payment processors, analytics services, and communication tools. These providers access your data only to perform services on our behalf and are bound by confidentiality obligations.

4.2 Business Transfers

If we are involved in a merger, acquisition, asset sale, or similar transaction, your information may be transferred as part of that transaction. We will notify you before your personal data becomes subject to a materially different privacy policy.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in good-faith belief that such action is necessary to comply with legal process, protect our rights or property, or ensure the safety of our users or the public.

4.4 With Your Consent

We may share your information with other parties when you have given explicit consent for us to do so.

5. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law. When data is no longer needed, we securely delete or anonymise it. Factors that influence retention periods include the nature of the data, the purpose for which it was collected, and any applicable legal obligations.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption of data in transit, access controls, and regular security reviews.

No method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any credentials used to access your account.

7. Your Rights and Choices

Depending on your location and applicable law, you may have the following rights regarding your personal data:

Access - request a copy of the personal data we hold about you
Correction - request correction of inaccurate or incomplete data
Deletion - request deletion of your personal data, subject to certain exceptions
Restriction - request that we limit how we process your data in certain circumstances
Portability - receive your data in a structured, machine-readable format where technically feasible
Objection - object to processing based on legitimate interests or for direct marketing purposes
Withdrawal of consent - where processing is based on consent, withdraw that consent at any time without affecting the lawfulness of prior processing

To exercise any of these rights, please contact us using the details provided at the end of this policy. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

8. Children's Privacy

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete such data promptly.

9. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies before providing any personal information. This policy applies solely to information collected through our Service.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. Where such transfers occur, we take steps to ensure that appropriate safeguards are in place to protect your personal data in accordance with this policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or through a prominent notice within the Service.

Your continued use of the Service after any changes take effect constitutes your acceptance of the revised policy. We encourage you to review this page periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us:

Company: Hapemea
Address: 52 Roches St, Limerick, V94 H940, Ireland
Email: contact@hapemea.com
Phone: +353 1 827 2018
Website: hapemea.com

We are committed to resolving any concerns you may have about our privacy practices in a timely and transparent manner.